Course dates and locations are now being scheduled.

If your agency is interested in hosting this course, please contact us below.


Kevin Sur

Social Media and Mass Media coverage of the 2014 Elk River chemical spill in West Virginia

The course will provide participants with a general overview of social media as it pertains to emergency services with in-depth discussion on tools, techniques of the major social media platforms including some hands-on demonstrations. Course topics to include emerging technologies, emergency operations, response, recovery, mitigation, outreach, preparedness/education, social media best practices and implementation, liability and dangers, data mining, intelligence gathering, and recent case studies.  Participants will take part in facilitator-led activities. 

The use of social media for disaster preparedness has two components:

1)  Participants will be provided basic social media research tools which will be utilized to effectively identify trends and campaigns affiliated with critical incidents and natural disasters.

2)  Students will engage in hands-on use of social media tools, concepts, and procedures to assist in crafting messages and effectively measure community response to such messages.  The emergency manager will be able to separate hoax from legitimate blogging methods as well as mitigate liability created by erroneous and harmful posts.

Who Should Attend?

This course is for government/public decision-makers, emergency operations personnel and managers, response personnel, planners and other professionals in both the public and private sectors with disaster preparedness, response, and/or mitigation responsibilities. Most participants will come from state and local government agencies, non-government organizations (NGOs), higher education, and private industry.

Prior course comments not yet uploaded.



Agencies wishing to host this course may contact LEOTTA, LLC. at info@leotta.co or call us at: 216-503-1113.



* Includes Snap! App license


Laptop computer with WiFi internet



Social Media for EMA & Critical Incident Management

The Elk River chemical spill occurred on January 9, 2014 when crude 4-methylcyclohexanemethanol (MCHM) was released from a Freedom Industries facility into the Elk River, a tributary of the Kanawha River, in Charleston in the U.S. state of West Virginia.

EMA officials had to battle a war of mis-information being spilled into the world wide web and several social media venues.


One (1) day -

7contact hours:

8:00 a.m. - 4:00 p.m.